Question 1

How quickly can you fix my track misalignment?

Accepted Answer

In most cases, we can fix track misalignment issues within 1-2 hours of arrival. For emergency situations, we offer same-hour arrival, so your door could be working properly within just a few hours of your call.

Question 2

What causes track misalignment in garage doors?

Accepted Answer

Track misalignment can be caused by physical impact, loose mounting brackets, worn rollers, foundation settling, temperature fluctuations, and general age. Regular preventive maintenance can prevent most track alignment issues.

Question 3

Do you offer financing for new wood door installations?

Accepted Answer

Yes! We offer several financing options including 0% interest for 12 months, extended payment plans up to 60 months, and seasonal promotions. A new garage door can increase your home's value by up to 4%.

Question 4

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once per year. Twice-yearly service (spring and fall) is ideal, especially in New England. Regular maintenance can extend your door's lifespan by 5-10 years.

Question 5

What's included in your 5-year warranty?

Accepted Answer

Our comprehensive 5-year warranty covers all parts we install, all labor, opener components, and panel repairs related to our installation. The warranty is fully transferable.

Question 6

Do you work on all garage door brands?

Accepted Answer

Yes, our technicians are trained with all major brands including Clopay, Amarr, Wayne Dalton, CHI, and more. We also service all opener brands.

Question 7

What should I do if my garage door won't open?

Accepted Answer

Try basic troubleshooting first. If that doesn't work, call our emergency service team at (781) 404-3283 for same-hour response. Do NOT force the door open.

Question 8

How long does a typical garage door installation take?

Accepted Answer

A standard single-car garage door installation takes 3-4 hours. A double-car door usually takes 4-6 hours. This includes removal, installation, testing, and cleanup.

Frequently Asked Questions

Explore More

Still Have Questions?